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Leadership

 

The annual Healthcare Financial Management Association (HFMA) conference includes the induction of the organization’s new board chair, its chief elected officer. For 2017-18, the position belongs to Carol Friesen, MPH, vice president of health system services at Bryan Health in Lincoln, Nebraska.

Patients are increasingly basing decisions about their care on concerns about high deductibles and rising out of pocket costs. This in turn affects how satisfied they are with their care, which means revenue cycle management (RCM) shouldn’t ignore a patient’s difficulties in paying their bills.

In his first address as president of the American Medical Association, David Barbe, MD, MHA, encouraged physicians at the AMA’s annual meeting in Chicago to “put their expertise to work” in the debate over healthcare legislation and not be “corrupted or co-opted” by partisanship.

Barbara McAneny, MD, is the new president-elect of the American Medical Association, winning the vote at the AMA’s annual meeting for a one-year term beginning in June 2018.

General Electric (GE) CEO and Chairman Jeff Immelt is stepping down after 16 years at the helm of the company. His replacement will be GE Healthcare President and CEO John Flannery, who will take over the CEO role on August 1 and the chairman position at the beginning of 2018.

 

Recent Headlines

Lessons from the Airline Industry

Great leaders (like great health IT solutions) are able to access relevant information across the breadth of industries (and platforms), discern pattern in chaos, and transmit the resonant truths to those they lead. Warner L. Thomas, who took the reins at Ochsner Health System as president and CEO in 2012, likes to talk about the parallels between health care and the airline industry with his management team.

Scott & White’s Robert W. Pryor, MD: Putting Physician–Administrator Teams in Charge

Modern health care systems require more teamwork than ever to deliver the best treatments and solutions while keeping costs down. Physicians will have to get more involved in the overall picture, and focus on team building and team leadership. That’s the overall message delivered by Robert W. Pryor, MD, president and CEO of Scott & White Healthcare

Accelerating Change: Take No Prisoners, Find Your Burning Platform

In 2008, when Sandra L. Coletta, MBA, accepted the position of president and CEO of Kent Hospital, Providence, Rhode Island, she knew that she would be facing significant challenges when implementing organizational changes at the institution. At the time, Kent Hospital ranked in New England’s lowest percentile in overall client satisfaction. Its emergency department earned customer complaints of poor quality patient service and medical care. To add another mark against its already marred reputation, the hospital was in the middle of a high-profile lawsuit, filed by actor James Woods, who blamed the facility for the wrongful death of his brother, Michael J. Woods.

Henry Ford Health System: Four Models of Physician Compensation

In the late 1990s, when most hospitals were exiting the physician ownership game, the Henry Ford Health System (Detroit, Michigan) assumed a radical stance not only by continuing to employ its physicians, but to innovate in the area of physician compensation models.

Clinical Integration: Benefits and Pitfalls

Regardless of the form it takes, clinical integration of hospitals with physicians is not easy, with a range of obstacles—from logistics to philosophical differences—posing significant challenges. That's what two health care executives—Dan Wolterman, president and CEO of the Memorial Hermann Healthcare System in Houston, Texas, and Alyson Pitman

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